“For the last 18 years I have been the administrator of benefits for a small non-profit organization. For ten years before that I worked at another medium sized non-profit and was also involved in benefits. In both of these positions, I have had the pleasure of working with Tom Duke and his staff at Duke Insurance Brokerage. Tom has been a professional in the health/dental insurance business for many years. He has formed relationships with many of the providers which has helped us to receive the best, most competitive rates. Tom and his staff work diligently to give the highest quality service. They are very responsive to any call or question that they receive. The customer service that we receive comes from a place of real care and compassion. The last thing a sick employee needs is to worry about whether or not the insurance company will pay. Tom has a huge heart and understands this. Tom has spent numerous hours with our employees individually working with them to resolve health claim issues. His personal touch and the personal touch of his entire staff is what puts Duke Insurance way ahead of the rest. I highly recommend Duke Insurance.” –Anne Miller, Glenmeadow, Inc.
“Tom and his staff are terrific! We have worked together for more than 15 years and, based on the level of service we have received, I would not consider working with anyone else. They are responsive, professional, knowledgeable, and great people to work with! Thanks Tom!” –Kathleen Kreminic, FutureWorks, Inc.
“Our family business New England Door Closer has been working with Tom and his staff for over 20 years. They are always professional and knowledgeable. We wouldn’t be able to navigate the complexities of health insurance and employee benefits without them.” –Deanna Longley, NEDC
“I have been working with Duke insurance for three years. From the top down all members of the Duke team are courteous, helpful, and knowledgeable. Central Chevrolet look forward to many more years of our partnership.” –Shane Dunbar, Central Chevrolet
“Tom and his team have always given us exceptional products, pricing, and service. They are professional, sincere, and a pleasure to work with.” –Bob Bolduc, CEO of Pride Stations and Stores
“Duke Insurance Brokerage, Inc. has provided the best service of any vendor we have used in the 28 years we have done business with them.” –Todd Volk, President of Central Chevrolet
“Every year, Duke Insurance Brokerage, Inc. keeps on top of the coverage and premium to make sure we are offered different options in order to keep our health insurance costs from big increases in premium. The way I refer them to people is “Call Duke Insurance. They eat, drink, and sleep group insurance”. Translated: Duke Insurance knows group insurance. I can’t express the gratitude I have for Tom specifically as my group guy. I recently suffered a bad broken ankle which had to be operated on. My bills came in and I was overwhelmed about what to pay. Tom took the personal time to stop by my office and help me sort them out. That was a few months ago. Had he not helped me, I still would be sitting here trying to figure the payments out. Tom and his office go over and above the scope of professional and personal touch. They are certainly appreciated. Our agency provides our customers with home, auto, business, and financial insurance. We know what it takes to make the customer satisfied and happy. Duke Insurance Brokerage, Inc. gets an A in that field.” -Eileen Bresnahan, CIC AAI Bresnahan Insurance Agency, Inc.
2 thoughts on “Testimonials”
We moved to Massachusetts during COVID and are so grateful to Duke Insurance for making our health insurance transition smooth and easy. Everyone at Duke Insurance is professional, knowledgable, and they get things done with efficiency and skill. Thank you, Duke Insurance, for your help!
Thank you so much for your kind words and for taking the time to share your experience!